ERIC Number: EJ1352403
Record Type: Journal
Publication Date: 2022-Dec
Pages: 25
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2329-4922
EISSN: EISSN-2329-4906
Available Date: N/A
Teaching Professional Use of Social Media through a Service-Learning Business Communication Project
Business and Professional Communication Quarterly, v85 n4 p395-419 Dec 2022
Using social media communication (SMC) for personal and professional use represents two different skill sets. Though students often use SMC on a personal basis for fun and connecting with friends, they often fail to understand how SMC can be used effectively as a professional organizational/corporate communication tool. A service-learning project was conceptualized in a business and professional communication (BPC) course, where students (n = 93) used professional SMC skills to design social media campaigns for fulfilling nongovernmental organizations' needs of manpower, material, and/or money. Students' attitudes and efficacy toward SMC were recorded using a survey questionnaire. The need and obstacles in including SMC in BPC are also discussed in the article.
Descriptors: Social Media, Service Learning, Business Communication, Student Projects, Student Attitudes, College Students, Nongovernmental Organizations
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A