The Net Promoter Score (NPS) has been widely used as a strong indicator of loyalty and growth in organizations. However, despite extensive use in various industries, its application in higher education has been limited. To address this gap, we explore the use of NPS in the identification and investigation of the characteristics as well as…

The documented study is a phenomenological form of interpretive research examining attrition in doctoral programs for persons from New Jersey, Pennsylvania, and Delaware. It sought to establish how students formulate reasons for quitting doctoral education---the cases being for doctorates in education. The study uses a sample of 33 former students…

Graduating from college can enhance one's life significantly, however Black and Latinx students may face significant barriers in this process. This a problematic concern at Lehigh Carbon Community College which is in the predominantly white area of the Lehigh Valley in Pennsylvania. The local demographics have rapidly changed and so has the…

This study examines developmental change across adolescence in the similarity of friends versus nonfriends. This differential in similarity is a key aspect of the organization of the peer context of development: The stronger the correlation between friends for an attribute, the more the attribute delineates clustering and divisions of friendships.…

Student persistence problems have arisen in the past 30 years due to the rapid growth of online higher education degree programs in the United States. Current literature has studied online undergraduate student persistence in-depth, but there has been little research to uncover the issues facing online graduate students. Given that online…

Two hundred ninety-four children from low-income families (58% White, 17% Latinx, 25% Black; 54% girls; M[subscript age] = 4.49 years old at study entry) were recruited from Head Start classrooms to participate in a randomized-controlled trial of the project Research-based, Developmentally Informed (REDI) preschool intervention and then followed…

This article discusses lessons learned from the development and execution of F&M in Shanghai, a hybrid residential-remote program created for Franklin and Marshall College's first-year Chinese students in Fall 2020. The F&M Office of International Programs worked with the Institute for Study Abroad (IFSA) to develop the residential portion…

Two hundred ninety-four children from low-income families (58% White, 17% Latinx, 25% Black; 54% girls; M[subscript age] = 4.49 years old at study entry) were recruited from Head Start classrooms to participate in a randomized-controlled trial of the project REDI (Research-based, Developmentally Informed) preschool intervention and then followed…

The purpose of this qualitative case study was to understand the self-perceptions of Latino students at an institution of higher education in Eastern Pennsylvania. Specifically, first and second year Latino student's self-perceptions of campus assimilation and involvement in campus activities were studied. Latino assimilation into Western culture…

The purpose of this study was to identify the factors that influence international students' sense of belonging. An in-depth review of existing research on sense of belonging helped me identify 18 factors closely connected to the sense of belonging of international students. I categorized these factors into four groups: (a) academic integration,…

Between 2011 and 2015, K-12 education experienced an infusion of funds by the U.S. Department of Education going directly to school districts that implemented reforms in key areas to address truancy, dropout and achievement in our nation's most severely underperforming schools. There is limited research studying truancy reduction, relationship…

The present study uses an ecological systems perspective to examine how parental involvement in school-related activities in sixth grade influences early adolescents' school bonding and academic achievement in eighth grade. Results of multilevel models of multiple data sources (i.e., adolescents, parents, and principals) suggested that parents'…

The Psychological Sense of School Membership (PSSM) scale has been used widely to measure adolescent perceptions of sense of school belonging in research investigating associations between the relational quality of educational contexts and motivational and achievement outcomes. Previous research examining the factor structure of the PSSM scale…

Over the years, a number of interventions aimed at increasing student engagement and performance have been implemented in higher education. Some of these, labeled high-impact practices (HIPs), when done well, have led to documented evidence of student success. Two approaches that have been identified as HIPs--first-year seminars and learning…

Institutions of higher education (IHEs) are competing to recruit students in a crowded market with the number of colleges on the increase and the number of high school seniors declining. IHEs are looking for effective ways to recruit students and increase retention and graduation rates. Relationship marketing (RM) is an approach from business that…