Purpose: The paper aims to describe the application of two key service quality frameworks for improving the delivery of postgraduate research supervision. The services quality frameworks are used to identify key areas of overlap between services marketing practice and postgraduate supervision that can be used by the supervisor to improve research…

In all professions, the development of the field rests on an established knowledge base and on newer, emerging information. As a discipline, instructional supervision has been influenced by both evaluation-based and clinically oriented theories. This paper presents findings of a study that sought to determine the degree to which various…

This student guide is intended to assist persons employed as supervisors in learning how to apply the principles of method study in the workplace. Discussed in the first three sections are the following topics: understanding the principles of method study (method study procedures and ways of helping the work team feel comfortable with the method…

The purpose of this study was to determine whether there were significant differences in the mean attitudinal scores of 285 teachers who met proficiency or did not meet proficiency as they entered their postevaluative conference with principals. Proficiency was assessed by principals completing classroom visitations utilizing the Mississippi…

The quality of field supervision of student teachers is a major problem in preservice teacher education. A pilot study of supervising teachers showed positive trends when these teachers were enrolled in a course to increase flexibility through role-taking experiences. A discussion of the curriculum and its revised version are offerd. (DF)

This student guide is intended to assist persons employed as supervisors in mastering the technique of value analysis. Discussed in the first three sections are the following topics: the aims and benefits of value analysis; procedures and techniques (getting started, stages of value analysis, analytical and creative thinking, and other devices);…

Reports 126 interns' ratings of 31 existing and ideal clinical supervision behaviors before and after 4-month internship, to determine satisfaction with cooperating teacher supervision. Training and frequent practice in clinical supervision rated most ideal supervisory behaviors. Audio, video recording rated lowest. Recommends observational method…

In supervising counselors who are called upon to function as classroom teachers, a solution-focused intervention model can be effectively adapted to the supervision. In general, solution-focused models emphasize strengths and successes over weaknesses and problems. In the context of supervision, a solution-focused model assumes that supervisees…

This paper describes a prepracticum laboratory in supervision skills, developed at Purdue University for counseling psychology students and others as a prerequisite to a practicum in supervision. The three parts of the supervision lab are described in detail including: (1) an initial analysis phase in which participants identify their baseline…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with interviewing and selecting new employees. The following topics are discussed in the individual sections: differences between people, five ways of looking at someone, first impressions and qualifications, brains versus ability,…

This learning module is one of three training modules that were developed for members of the Texas Gerontological Consortium for Continuing Education to use in preparing case managers working in human service professions coordinating community-based programs for frail elderly Texans. Module III deals with the following topics: implementation (case…