Purpose: The need for effective training of first-line supervisors is well established. Well-trained supervision is essential to our future as a country. A fundamental step in developing effective training is to develop a jobs needs assessment. In order to develop an effective needs assessment, it is necessary to know what the tasks are of…

The supervisor's traditional role of authority and leadership has changed, accompanied by a gradual diminution of his/her status. Training in industrial relations would help the supervisor understand his/her new role and reestablish his/her self-esteem. The process of training for supervisors must assume priority within the activities of the…

Training is one of the many means that an organization may use to help its employees in their adaption to organizational change. F. Olsen Ltd. is a major Norwegian International Shipping organization. This study was concerned with the Olsen Berths based at Mill Docks in the Port of London. The major problems, as defined by senior management at…

If a trainer thoroughly analyzes organizational factors external to training, he may discover that training is not the necessary factor for improvement. (Editor)

Discusses the problems encountered by first time library supervisors who have to learn not only their new professional jobs but also how to supervise others. A supervisory approach based on work checking is described, and the role that managers should play in assisting their supervisors to acquire necessary skills is outlined. (14 references) (CLB)

This report describes and analyzes the principal findings of a research project into contemporary employment relations in maintained secondary schools in England and Wales. The report identifies problems and issues relating to staff management of current concern to school personnel and to local education authorities (LEAs), and further identifies…

Addresses the following issues related to employee problem resolution: confronting rather than ignoring problems; preparing for confrontation and resolution of problems; the role of administration and middle management; character and trust as leadership factors; and management and supervisory training. (six references) (MES)

Organization Development represents an array of strategies aiding organizations to change towards greater effectiveness and fuller realization of their goals. The article introduces the objectives, terminology, and methods of organization development, and airs some of its current controversies. (Author)

Supervisors of alcoholic employees sometimes develop a range of strong feelings similar in nature to those of the employees they wish to help. These strong feelings prevent supervisors from dealing with alcoholic employees in objective, constructive ways. To overcome these barriers supervisors require specialized counseling. A proposed framework…

Author, an Associate Professor of Industrial Management Engineering at the University of Oklahoma, has worked with both large and small companies and organizations in many kinds of business and industry. He discusses performance appraisal of employees, merit raises, counseling and interviewing techniques. (Editor/DR)

The report on a U. S. Civil Service Commission study of disincentives to effective training offers a summary of the disincentives process, a training climate check list, and practical suggestions for minimizing impediments. (MW)

A management development program at an RCA division is based on the views subordinates have of their supervisors. (Author)

Article proposes ways to perfect the art of management training through experimentation. One of the ways is to start training supervisors and managers at the lower end of the management hierarchy. (GB)

Discusses the problems that exist when organizational policies are written on a reading level which is inappropriate for the intended employees. Management must assess and adjust readability levels of policies and procedures, write policies in a clear manner, provide background, define terms, improve supervisor development, and use trainers more…