Describes a study conducted at Jacksonville State University (Alabama) that compared the ERIC print index, "Resources in Education" (RIE), to the ERIC index in CD-ROM format. Accuracy of results, time savings, and user satisfaction are discussed, and copies of the questionnaire and survey are appended. (Author/LRW)

Describes a study that surveyed users to examine the impact of a well-established CD-ROM service on traditional mediated searching and library staff workload. Findings discussed include user demographics, notification and training, searching precision and problems, users' perceptions of the service, and users' comparisons of online service to…

This survey, which was conducted in 1991, was designed to assess the education information needs of respondents, as well as the extent of their use of (Educational Resources Information Center), ERIC, their evaluation of ERIC services and products, and their suggestions for system improvement and expansion. The 1,184 respondents who completed a…

Reports on the development, practice, and success of instructional methods for teaching CD-ROM use which were explored at the Wayne State University Library. Results of a preliminary survey designed to evaluate user reaction to CD-ROM products are presented. A copy of the questionnaire is appended. (MES)

This study focused on how CD-ROM systems were being used in a college library and training users had received or assistance they required. Patrons completed surveys and librarians logged assistance requests to determine the level of assistance needed for CD-ROM workstations. Results showed most patrons need assistance from librarians even for…

Discussion of the use of full-text CD-ROMs in libraries focuses on a study of graduate students at Penn State University's Great Valley campus who used Business Periodicals Ondisc. Highlights include a user satisfaction survey, user profile, impact on interlibrary loan requests, cost effectiveness, and impact on subscriptions. (LRW)

Describes a survey of CD-ROM users at the Pennsylvania State University library that was conducted to determine who the users were, which systems were most popular, how patrons perceived help available to them, and what types of instruction they wanted. Suggestions for improvements in service were also requested. (15 references) (LRW)

Describes a study of faculty and researchers' use patterns and perceptions of CD-ROM services at the King Fahd University of Petroleum and Minerals (Saudi Arabia) library. Highlights include CD-ROM search forms; a questionnaire survey; the need for user training; library planning; document delivery and interlibrary loan; and financial issues.…

Describes the Adonis project, a CD-ROM database of biomedical journal articles that was designed to investigate ways in which publishers could maintain the income they received from publishing scientific journals. User studies are described that were conducted at University College London to evaluate user satisfaction with Adonis searches. (five…

The six papers in this collection address as many different topics. In "Circulation Desk Staff Amiability and Patron Satisfaction," Laureen Cardon and Nathan M. Smith describe a study at Brigham Young University which demonstrated that interpersonal relations training for circulation desk staff could improve patron satisfaction. Anna L.…

Description of the use of CD-ROM technology at the Vanderbilt University libraries focuses on the impact on library staff and on students and faculty. Hardware and databases are discussed, training of student assistants and end users is described, and patron and faculty survey results are reviewed. (LRW)