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Schulz, Lucy; Szekeres, Judy – Journal of Higher Education Policy and Management, 2008
One of the challenges facing those responsible for service provision in universities is ensuring that service is provided at the right point in the organisation. Service delivery points can exist at the school/department level, faculty/division level or central unit/university wide level. This does not always follow organisational logic, common…
Descriptors: Foreign Countries, Delivery Systems, Student Personnel Services, Guidance Centers

Benswanger, Ellen G.; And Others – Journal of Rural Community Psychology, 1986
Describes a two-year (1983-1985) systems study of the human services provided adolescents aged 10-17 and their families in one rural Pennsylvania community. Describes teacher/student survey, human services utilization survey, case reviews, and development of community-based advocacy plan. Discusses study's impact on local human services network…
Descriptors: Adolescents, Agency Cooperation, Behavior Problems, Client Characteristics (Human Services)