The first task of the study was to develop valid, short-cut methods of indexing the narrative content of evaluation reports that would extract the differentiating information contained in evaluative comments simply, reliably, and with as good classification accuracy as the longer initial procedure. In the second task, the original inter-indexer…

The main purpose of the research reported in this document was to discover whether controlled experiments can be conducted on the relations between people and the complex computing systems which they use. Three increasingly complex experiments were designed to test the effect of varying delays of computer response on the number of commands issues…

Reports on a study of citation retrieval performance using three Internet-accessible databases and a database composed of six Wilson databases. Variables examined included citation frequency, percentage of unique periodicals cited per search, and relevancy of citations to stated search topic. The implications of the data for database selection are…