Background: Communities consist of interconnected sub-systems, such as schools, healthcare organizations, and businesses, each fulfilling specific functions that contribute to the overall well-being of the community. Effective community responses to crises, such as the COVID-19 pandemic, require collaboration across these sectors. However,…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

The Kentucky System of Interventions (KSI) framework emphasizes optimizing instruction through targeted accelerated learning, development of teacher expertise and responsiveness to the needs of all learners. This approach to Response to Intervention (RtI) provides the structures needed for closing achievement gaps, ensuring readiness to learn and…

The paper mainly introduces the development of the educational administration agency in China, including the evolution of the educational administration agency, the Course of instituting legal system of education in China, the missions of the now Minister of Education, questions emerged in the development of the educational administration system,…

Current interest in control of schools is a struggle for economic influence rather than genuine educational concerns, and in urban areas is generally a struggle between black and whites. A systems approach, claims author, is an alternative for sharing control and responsibility. (DS)

Outlines the author's participation in several programs designed to effect change in educational institutions. Observations regarding school decentralization, community participation, and staff development programs are presented. (APM)

This is Volume I of a two-volume report of a study on the exchange and use of knowledge for school improvement in three paired educational systems in Boston, Massachusetts. The pairings, which involved the collaboration of a college/university with one or more of the Boston public schools, were among 26 such collaborative arrangements mandated by…

This is the Executive Summary of a 1979-81 study of factors and conditions that affect the exchange and use of knowledge for school improvement in three collaborative systems in which a college/university was paired with one or more public schools in Boston, Massachussetts. The pairings were among 26 such collaborative arrangements mandated bv…

As the problems encountered by big city school systems have increased, the educational establishment has come under sharp attack in some part because professional educators have unilaterally made far reaching decisions, insulated from public scrutiny. In order to voice opposition to these decisions, some community members have begun to form new…

This is Volume II of a two-volume final report of a study on the exchange and use of knowledge for school improvement in three paired educational systems in Boston, Massachusetts. The pairings, which involved the collaboration of a college/university with one or more of the Boston public schools in carrying out school improvement programs, were…