The purpose of this paper is two fold: to look at Mornington U3A in organisational terms and then look at U3AM as a loosely coupled system. One outcome of the study would be to undertake further analyses of U3As in Victoria to determine the levels of bureaucracy under which each operates. Questions to be asked: are U3As in Victoria operating as…

Responsive evaluation honors democratic and participatory values and intends to foster dialogues among stakeholders to include their voices and enhance mutual understandings. The question explored in this article is whether and how responsive evaluation can offer a platform for moral learning ("Bildung") in the interference zone between…

The urgency of the issue discussed in this article is caused by the need for development and assessment of new models and mechanisms of management of higher education institutions, which are connected with the development of the system of management of innovation projects and contribute to the development of educational institutions. The aim of…

The question of the manner in which universities have organised themselves to embed the "quality" agenda in Scotland is addressed in this paper by considering whether the seemingly different structures generated are in fact sophisticated and efficient forms of resource allocation, or organic and emergent structures with only local…

Organizations worldwide have been turning to Six Sigma program (SSP) to eliminate the defects in their products or drive out the variability in their processes to attain a competitive advantage in their marketplace. An effective certification program has been touted as a major contributor to successful implementation of SSP. An effective…

This chapter, drawing from the previous chapters, synthesizes potential directions and implications of future innovation in higher education. The focus is on innovation to address critical issues that administrators face today: the adaptability, maturity, cost structure, and efficiency of the institution.

Guidelines are presented for evaluating the desirability of interactive computer graphic systems in various engineering disciplines. (BB)

Discusses four approaches to assessing training effectiveness and efficiency: resource requirement models, life cycle models, benefits models, and productivity models. Examines different ways of addressing the cost/benefits issue which could be useful in a particular training situation. Each model is analyzed in detail. (CT)

Academic planning in higher education is strongly influenced by business management theories and practices. The author questions the usefulness of this approach because the nature of higher education differs from the nature of a profit-making business. However, rational planning to achieve efficiency is relevant if efficiency is not confined to…

The focus in this book is on steering a course between rigorous definitions and theory and applied attempts to measure costs and benefits in the real world. As an introduction to the concepts underlying cost-benefit analysis, this volume is well-written and comprehensive for a book of its length. (SLD)

Computer services provided to the Navy Computer Managed Instruction (CMI) system and numerous non-CMI users are the focus of this report of a study designed to (1) analyze the response time, interruptions, and availability of the CMI system; (2) determine the impact of the non-CMI users on the ability of the system to respond to CMI requirements;…

Seven local government organizations are evaluated in terms of their ability to search out and respond to the properties of the external environment; to use their resources to produce outputs and to maintain and restore the system; and to bargain and optimize their use of resources with other decision-makers. (Author/MLF)

A group of French universities modified the NCHEMS accounting method for use in a study of its budget control procedures and cost-evaluation methods. The conceptual differences in French university education (as compared to American higher education) are keyed to the adjustments in the accounting method. French universities, rather than being…

Presents organizational criteria and implementation techniques that school districts can use to meet their responsibility for accountability to the community. (MLF)

Considers the elements of organizational effectiveness, the relationships between ends and means, and the nature of inputs necessary to the organization's survival. Presents hypotheses for industrial, educational, and military organizational planning processes and training technology, and suggests changing planning focus from inputs to outcomes.…