Complex adaptive systems (CASs) theory provides a framework for understanding how systems of multiple, independent, and intelligent agents interact with each other in a nested and overlapping set of environments to create both a whole that has an identity apart from any of its individual components as well as a setting in which simple…

Workplace inclusion is a hot topic, defined as an organizational environment where everyone can reach his or her full potential. Much has been written over the last decade or so and themes of various annual conferences across the country have emphasized the need for socially conscious museums. Creating inclusive work environments and work…

This report explores the Annie E. Casey Foundation's Deep-End Initiative, which is helping juvenile justice jurisdictions safely and significantly reduce youth confinement -- especially for young people of color. In America today, youth of color are consistently over-represented in courtrooms and detention centers, youth prisons and other…

College enrollment has increased over the past 10 years and is projected to continue growing over the next 10 for both full- and part-time students. At the same time, institutions face low retention and graduation rates. One policy that shows promise in increasing completion rates, especially for adult learners and those who served in the…

Bethel University in St. Paul, Minnesota, comprises three primary units that each serve a distinct population: the College of Arts and Sciences (CAS) is a residential college for roughly 2,800 traditional-age undergraduates; the College of Adult and Professional Studies and Graduate School (CAPS/GS) serves roughly 2,200 adult learners at both the…

This chapter describes the system office for community college institutional research for the Minnesota State Colleges and Universities. What makes this System Offices for Community College Institutional Research (SOCCIR) somewhat different from the others reviewed in this volume is that the Minnesota system IR office has responsibilities for both…

Through interviews with judges and victim advocates, courtroom observations, and rhetorical analyses of victims' reactions to proposed sentences, the authors examine the features that judges and advocates think make victims' arguments persuasive. The authors conclude that this genre, recently imposed upon the court, functions as a mediating device…

Internationalization is a multi-faceted, multi-dimensional and complex concept described most notably as a higher educational process that integrates an international perspective into its organizational leadership, vision, and curricular goals. Success is dependent upon ongoing engagement of a multitude of internal and external stakeholders with…

According to an American Association of School Administrators survey, 6 percent of school districts closed or consolidated schools during the 2008-2009 school year, double the rate of the previous year. Another 11 percent are considering school closings or consolidations in 2010-2011. In the 1980's, declining enrollments were the main reason for…

Increasingly, there is a growing realization in alumni relations that successful alumni programs, benefits, and services are not ends in and of themselves. Rather, alumni engagement is ultimately all about the institution. Success in alumni relations ideally advances an institution's overall forward progress. Twenty years ago, alumni strategic…

Harvard Family Research Project (HFRP) and the National Parent-Teacher Association (PTA) have teamed up to bring you a ground-breaking policy brief that examines the role of school districts in promoting family engagement. "Seeing is Believing: Promising Practices for How School Districts Promote Family Engagement" spotlights how six…

This article introduces Schools Interoperability Framework (SIF), a specification for data sharing among educational software applications that has grown to 10 disparate software applications. This new version (code name Columbus) is likely to give districts more vendors to choose from--maybe a lot more--because it will be arriving with a profound…

Today's undergraduates approach research with needs and expectations that challenge traditional library services. The foundation for leading an effective response is the ability to assess undergraduate needs and translate these needs into tangible strategic initiatives that contribute to student academic success. This paper describes the…

This narrative, single-case study examines how liaison librarians at the University of Minnesota (UMN) came to include advocating for reform of the scholarly communication system among their core responsibilities. While other libraries may hire a coordinator or rely on a committee to undertake outreach programs, UMN has defined baseline expertise…

Most colleges and universities that launch into social media do so by dipping one toe in the water rather than swan diving into the deep end. And while many people define "social media" as Facebook and perhaps Twitter, the term actually encompasses everything from blogs to photo- and video-sharing sites to LinkedIn to any of dozens of…