This document, which highlights the efforts of the National Institute for Literacy to pilot the development of state literacy accountability systems in four states, outlines the components, operation, and importance of state accountability systems and discusses considerations in developing a systems approach to planning and implementing a quality…

Most administrators agree that school improvement and change are needed. Disagreement among administrators arises over how the improvements should be made. Total Quality Management (TQM) is a powerful tool in bringing about change and should be considered as an effective alternative in improvement efforts. The TQM approach is designed to address…

An overview is provided of progress in the development of a management information system for the California community colleges. First, background is presented on the current Uniform Statewide Reporting System (USRS), and problems with the system are identified and discussed (i.e., lack of student outcome information, unintegrated data, lack of…

The document is a handbook designed to aid program administrators in planning, managing, and assessing adult educational television (ETV), to assure adult viewers the maximum instructional/learning benefit possible. The handbook includes four types of information; (1) an introduction to the Appalachian Adult Education Center (AAEC) experience, (2)…