The conventional perception of Information Systems (IS) in educational systems, focused on improvement, often confines its role to the technical management of dashboards and performance indicators. Its transformative nature has, however, a profound impact at different levels: individual, institutional and even systemic. Thus, education systems'…

This article reports on research into headteacher performance management in England. The English school system couples organisational autonomy with close scrutiny of educational outcomes. The management of the performance of headteachers is a central aspect of such a system. The research involved a systematic literature review and the collection…

Efforts to improve human and organizational performance are often courageous adventures full of unexpected twists and turns and frequently leading to unexpected destinations. From mentoring and succession planning to e-learning and beyond, the activities that can be leveraged to improve performance are vast. Comparing, contrasting, selecting, and…

Cultural awareness training that emphasizes communication delivers only a partial solution to the challenges that intercultural work teams face. Improving collaboration requires a strong foundation of performance management before a work team can determine how they will cooperate to perform to excellence. Against the backdrop of the authors'…

Improving employee performance in an organization seems to cycle back and forth among six broad approaches. Rather than debate which approach is most effective, the argument is made that each approach is simply one aspect of a larger behavior system. The ultimate answer, then, is to integrate these approaches within an overarching behavior systems…

To implement a new resource-management methodology for determining nurse staffing based on expert opinion, a national education program was designed and used to train 172 health care facility coordinators using a systems approach. (SK)

This manual is intended to assist operational managers in using feedback, goal-setting, and incentive systems. The first section presents background information on feedback, goal-setting, and incentive systems and on measuring productivity. It includes formal definitions of each system, examines the logic of why each system works, compares the…

An Air Force systems-oriented electronics maintenance course for weapon control was developed and evaluated. A behavioral description based upon a task analysis of actual job requirements was first prepared. Based on objectives derived from these behavioral descriptions an experimental 14-week training course was developed. A group of subjects…

The discussion of the use of systematic job evaluation to determine the value of each campus job and allocation of resources looks at employee perceptions and credibility; alternative methods; selecting and weighting compensable factors; validity and reliability; the computer's role; and job evaluation as a management tool. (MSE)

Recommends a systems approach to ensure a positive working environment for campus information technology professionals to help reduce personnel turnover in this critical area. Guidelines include appropriate compensation, reasonable and effective matching of job scope and resources, problem prevention, and balanced professional development. (DB)

The systems approach can be used by the trainer to analyze the very complex sales force system as it exists for their companies, their customers, and their markets. (MW)

Twelve trends in the emerging "metaindustrial work culture" are strategic planning, systems orientation, futuristic management, transformational management, decentralized management, executive involvement, research orientation, human capital emphasis, creative work patterns, organizational culture, synergy and networking, and…

Management theories are discussed as they apply to library management and administration and to specific areas of library service. (Author/PF)

Using a systems concept as a model, the article explores the primary determinants of behavior and provides a conceptual, yet practical, basis for understanding and improving interpersonal effectiveness. (Author)