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Higher Education Institutions as Learning Organizations: The Quality Principles and Practices in Higher Education. ASHE Annual Meeting Paper.

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Freed, Jann E.; Klugman, Marie R. – 1996

This study examined 10 institutions of higher education with widely different characteristics to determine whether, in the process of implementing quality improvements, they had become "learning organizations." Data were gathered through questionnaires and interviews with more than 20 individuals at nine of the campuses, and were then…

Descriptors: Change Agents, Change Strategies, Decision Making, Field Interviews