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Marsh, John J. – National Association of Student Personnel Administrators, 1971
Whether they want to prevent upheaval by student revolt or, more importantly, increase the development of mature and responsible students, personnel workers must evaluate and quantify what they are trying to do, what means they are using, and what progress they are making. Operations analysis is an excellent technique for this. (Author)
Descriptors: Activism, College Environment, Decision Making, Problem Solving