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Alejandra J. Magana; Aparajita Jaiswal; Theodora Loyce Amuah; Mariana Zamora Bula; Mohammad Shams Ud Duha; Jennifer C. Richardson – IEEE Transactions on Education, 2024
Contribution: The study characterizes aspects of cognitive and metacognitive dimensions of team cognition of software development teams in educational settings. Background: The software development industry requires software engineers and developers to work in teams; for this, there is substantial research on teamwork in the context of the…
Descriptors: Computer Software, Engineering Education, Undergraduate Students, Teamwork
Janis Warner; Christopher M. Cassidy – Journal of Information Systems Education, 2024
Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…
Descriptors: Corporate Support, Human Services, Helping Relationship, Undergraduate Students
Mukherjee, Aditi; Bleakney, Sarah – Information Systems Education Journal, 2019
This case study describes an alternative process-focused approach to a group project assignment in an undergraduate Systems Analysis and Design (SAD) course. This approach more closely reflects the incremental and iterative nature of Information Systems Development Projects (ISDP) through expanded scope, modified instructions, and reallocation of…
Descriptors: Group Activities, Undergraduate Students, Student Projects, Systems Analysis
Russell, Jack; Russell, Barbara – Information Systems Education Journal, 2015
The goal is to provide a robust and challenging problem statement for a capstone, advanced systems analysis and design course for CIS/MIS/CS majors. In addition to the problem narrative, a representative solution for much of the business modeling deliverables is presented using the UML paradigm. A structured analysis deliverable will be the topic…
Descriptors: Systems Analysis, Case Studies, College Curriculum, Systems Development
Tan, Wee-Kek; Tan, Chuan-Hoo – Journal of Information Systems Education, 2010
Acquiring the knowledge to assemble an integrated Information System (IS) development process that is tailored to the specific needs of a project has become increasingly important. It is therefore necessary for educators to impart to students this crucial skill. However, Situational Method Engineering (SME) is an inherently complex process that…
Descriptors: Information Systems, Teaching Methods, Student Projects, Models
Cohen, Jason F.; Thiel, Franz H. – Journal of Information Systems Education, 2010
This teaching case presents a systems development project useful for courses in object-oriented analysis and design. The case has a strong focus on the business, methodology, modeling and implementation aspects of systems development. The case is centered on a fictitious ambulance and emergency services company (Rescue911). The case describes that…
Descriptors: Information Systems, Systems Development, Case Method (Teaching Technique), Business
Mitri, Michel; Cole, Carey – Journal of Information Systems Education, 2007
Most systems development projects incorporate some sort of life cycle approach in their development. Whether the development methodology involves a traditional life cycle, prototyping, rapid application development, or some other approach, the first step usually involves a system investigation, which includes problem identification, feasibility…
Descriptors: Systems Analysis, Investigations, Role Playing, Systems Development
Hudson, Shirley A. – 1995
Fifty small businesses and organizations within an 800-mile radius of southern Illinois were surveyed to determine what businesses consider the most important characteristics of a team player; 94 percent responded. These characteristics were incorporated into a course during which teams of students were to complete a project that involved each…
Descriptors: Business Education, Communication Skills, Cooperation, Cooperative Learning
Beise, Catherine M.; King, Merle; Myers, Martha E. – 1997
World Wide Web page projects offer both opportunities and limitations as hands-on projects for students in systems development classes. This paper outlines common pedagogical goals for systems analysis and design courses and then maps the advantages and disadvantages of Web projects over more traditional systems development projects. An example…
Descriptors: Computer System Design, Computer Uses in Education, Course Content, Educational Objectives