Describes the development of a microcomputer based management information system (MIS) for the DeKalb County Public Library. Data collection activities that determined system requirements and the evolution of a database design from those requirements are discussed, as well as plans to develop a generic public library MIS based on this model.…

Discussion of knowledge-based technology highlights the ability of knowledge systems to integrate training and support for computer users in business offices. This type of expert system would use a common-knowledge base for computer-based training, online documentation, print documentation, and help systems for both experienced and novice users.…

Presents guidelines for creating a plan for a knowledge system that integrates training, documentation, and support activities for computer-using personnel in a business setting. Benefits of the system are described, including increased user productivity. (LRW)

A series of 11 articles describes information technologies being used in the U.S. Congress, the impact of these technologies, and possible future developments. Included are a chronology of key actions affecting congressional information support and a list of readings in information technology and Congress. (CLB)