Large quantities of data are now being generated, collated and processed within schools through computerised systems and other digital technologies. In response to growing concerns over the efficiency and equity of how these data are used, the concept of "open data" has emerged as a potential means of using digital technology to…

Meta-design theory emphasizes that system designers can never anticipate all future uses of their system at design time, when systems are being developed. Rather, end users shape their environments in response to emerging needs at use time. Meta-design theory suggests that systems should therefore be designed to adapt to future conditions in the…

Keeping a uniform, basic arrangement of the school library is essential if students are to be comfortable finding resources in other libraries. Two questions that must be answered if a new system were to be devised are: Who would decide on the particulars of that system? What criteria would be used to make the decision to ensure that use of the…

The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

Presents an operational definition of personal information retrieval systems and describes design principles of current applications and existing systems, current trends, and research guidelines for general design principles. (4 references) (Author/CLB)

Describes interorganizational information systems and the necessity for cooperation. Topics discussed include managerial considerations, including objectives, benefits, and resources; considerations in systems development, including telecommunications skills; considerations for users of information systems, including user needs; and considerations…

Suggests that performance consultants are at their best for the benefit of clients when they assume the role of facilitator, not solver of clients' performance problems. Describes the four requirements involved in facilitation: Facilitators, Exemplary Performers, a Model, and Resources. Illustrates how to implement and use the four features of…

This paper describes the impact that technological change over the past few decades has had on a number of key interfaces to the library catalog, including the user, resource, abstract/index, and union catalog interfaces. Areas of focus for future development are then highlighted, including: (1) reassessing data requirements and conventions in…

Presents a new model of searching in online and other information systems, and reviews the literature of manual information seeking behavior for suggestions of capabilities users might like in online systems. Based on the model--called "berrypicking"--and research, suggestions are made for how new search capabilities could be implemented…

Discusses system modeling and specification as it relates to object-based information systems development and software development. An automated system model based on the objects in the initial requirements document is described, the requirements document translator is explained, and a sample application of the technique is provided. (12…

Analyzes developments in the study of user needs to determine areas of consensus in the field, particularly areas of greatest value to practicing librarians. Topics discussed include the user; conceptual frameworks for information and knowledge; information seeking; the use of information and knowledge; system design; and future research needs.…

Discusses the feasibility and advantages of developing an enhancement for document retrieval systems that would automatically impose Boolean syntax on an input set of search terms. An online specification for such an enhancement is presented, based on experimental results using the MEDLINE database. (13 references) (CLB)

Argues that users' needs should play a more prominent role in the design or choice of an online catalog in a specific library, and outlines requirements which enhance ease of use. Areas discussed include operational control, search formulation control, access points, output control, user assistance, and hardware requirements. (nine references)…

The use of a Joint Application Design (JAD) at the University of British Columbia for the first phase of student records system development is described. How the process works, what results can be expected, and how to adapt JAD to an educational environment are described. (Author/MLW)

Argues that online search capabilities are a form of indexing and that access is determined by the total mix of preexisting and added "search capability" indexing. The design of a "superthesaurus," geared to the needs of users and to online rather than manual searching, is proposed as part of a user friendly interface. (19…