Develops two models of reference interview behavior: the Needs-Oriented Model and the Question-Oriented Model. The models are tested by reanalysis of data from a 1978 dissertation on interviews in the public library setting. Results show the appropriateness of the models and indicate that the question-oriented interview was more prevalent. (eight…

This study was undertaken to investigate the relative importance of childhood experiences in determining adult reading and public library use. Data were gathered via a nationally representative telephone interview conducted by the Survey Research Center of the University of Michigan. The interview contained 25 questions relating to current reading…

As part of a larger state survey of public attitudes toward libraries in Colorado, conducted in 1973, this report presents data gathered from interviews with a sample of Colorado adults who are not currently enrolled in any program of formal education. The initial section of this report deals with how often, how, and why nonstudents use all types…

This report presents an American Library Association (ALA) Book Fellow's observations of schools and libraries in Sweden's Vasterbotten County in the fall of 1988. The narrative report discusses Sweden's cultural policy, comprehensive library service, library classification system, databases, audiovisual services, and education policy, as well as…

Book condition surveys have been conducted in several large research libraries in the United States to determine the extent of book deterioration in those libraries. This paper outlines the steps for conducting a brittle book survey adapted from more comprehensive surveys to assess the extent of paper brittleness of the book collections in a small…

This study of public library employees' perceptions of library goals based on one case study reveals that staff hold generally conservative views of public library purpose and prefer goals that are print-based and directly related to reading. Most significant influences on perceptions are local practice and practical considerations. (24…

Fifty women enrolled in an urban Comprehensive Employment and Training Act (CETA) program were interviewed about their use of the mass media and the public library for useful information, preferences in the use of mass media, and their attitudes about source credibility. A 23-item interview guide is appended. (25 references) (EJS)

Twenty-eight adolescent girls were questioned about their life concerns and the role of information in helping with these concerns. They were able to identify a number of information needs. Most thought that information was available to assist them but not from school and public libraries. The findings suggested possible reasons for this.…

Discussion of public libraries' information and referral services for culturally diverse communities focuses on a study conducted in southern California that examined the information seeking behavior of ethnolinguistic gatekeepers in minority communities. Topics addressed include information and referral models; information sources; the perception…

As part of a larger State survey of public attitudes toward libraries in Colorado conducted in 1973, this report presents data gathered from interviews with a subsample of 154 secondary school, college, junior college, and university students. The initial section of this report deals with how, when, and why students use all types of libraries. The…

To perform a complete and useful evaluation of the impact of federal funding, under Titles I, II, and IV of the Library Services and Construction Act (LSCA), on public library services to the disadvantaged, handicapped, and institutionalized, two convergent lines of study were undertaken: the study of project plans and achievements and the study…

Describes the Public Library Effectiveness Study (PLES), which was designed to apply models and methods of organizational effectiveness research to public libraries. Indicators of public library effectiveness are described, factor analysis results are presented, implications for evaluating library performance are discussed, and further research is…

Reports on the method and findings of a study which used unobtrusive testing to measure the accuracy and efficiency of search strategies by library personnel when dealing with the technical report literature. A copy of the test questions used in this study is appended. (CLB)

This report describes a study of the Jackson-George Regional Library (JGRL) System, which serves a 2-county area in Mississippi with a population of 131,918. The purpose of the study, which built on the planning and administration goals identified in "Planning for Progress: The Long Range Plan of the Jackson George Regional Library," was to…

This report presents the methodology and results of a patron use and satisfaction survey conducted during four one-week periods in 1997-98 at the Ferndale Public Library (Michigan). Survey questions focused on patron self-description, library use, and resource evaluation. In all, 1,424 surveys were distributed and 1,222 returned for a response…