This discussion of online public access catalog (OPAC) user assistance includes results of focused-group interviews of 70 OPAC users at six libraries. Importance of printed materials, library staff assistance, users' problems relearning OPAC searching, computer-assisted instruction, multiple-dialog modes, informative system error messages, and…

Discusses library use studies that examined library catalog search failures and demonstrates types of online catalog access that can reduce the failures caused by card catalog flaws or by user search errors by half. The use of single keyword, implied Boolean, or derived truncated key retrieval is suggested. (14 references) (LRW)

With grants from the Council on Library Resources (CLR) and the Association of Research Libraries (ARL), New York University (NYU) Libraries conducted a study to assess user reactions to their online catalog, Bobcat (Bobst Library Computerized Catalog). In order to evaluate the effectiveness of NYU's catalog, to describe users' attitudes toward…

A survey of 430 users of online catalog at Ohio State University Libraries found that most users are undergraduate students (68 percent) and that majority (95 percent) choose online catalog as first source of information. Fewer performed known-item searches and success rates were generally higher than reported in earlier studies. (8 references)…

Circulation statistics for 198 books randomly selected from nonjuvenile collection at Allerton Public Library were ascertained. Comparison of experimental group (all related catalog entries withdrawn from card catalog) and control group (all catalog entries left intact) showed no statistically significant influence of removal of cards on…

Discussion of user persistence in displaying postings from an online catalog focuses on a study at the University of Illinois at Chicago that compared results of an earlier study of user persistence with a recent study of users and their online catalog, LUIS. Results of questionnaires and transaction log analysis are reported. (LRW)

Describes a study that was conducted to determine whether the searching behavior of remote users of LIAS (Library Information Access System), Pennsylvania State University's online public access catalog (OPAC), differed from those using the OPAC within the library. Differences in search strategies and in user satisfaction are discussed. (eight…

Analyses of the success-failure rates and user reactions using four public access online systems indicate that users overwhelmingly preferred the online to manual systems. Improved subject access emerged as the salient feature requiring improvement. Seven references are included. (Author/RAA)

This study was undertaken at the University of Wisconsin-Madison to ascertain if a relationship exists between the kind and amount of information given for a specific item and the access point selected by the searcher to determine its availability. Data, study questions, and four references are included. (Author/CHC)

This study examined the effect of the availability of an academic online catalog on the use of academic libraries by college-bound high school seniors to determine: (1) degree of academic library use in connection with research projects; (2) use of the catalog to search for library materials; and (3) the nature of library materials used. (12…

New York University (NYU) Libraries received a 1-year grant from the Association of Research Libraries to study users' responses to its recently installed Geac online catalog, Bobcat (Bobst Library Computerized Catalog). The survey instrument, developed for Council on Library Resources (CLR)-funded national study of responses to public access…

Reports on the Online Catalog Public Access Project, a survey of users and nonusers in 31 U.S. libraries conducted for the Council on Library Resources. Characteristics of users, tasks, library setting, and system interface that affect user satisfaction are identified. A 25-item bibliography and user questionnaire are appended. (7 references) (EJS)

Suggests improvement to online catalogs based on a 2 1/2 year study of patron search patterns. Preliminary findings indicate significant differences in search strategies and suggest that these strategies and the reasons patrons choose them should be important factors in the design of future online catalogs. Fourteen references are included.…

Describes research strategy and methods of comparative evaluation conducted by the National Library of Medicine to assess user acceptance and technical performance of two prototype patron accessible online catalog systems within same operational environment. User acceptance studies included sample search experiment, comparison search experiment,…

Describes a study that investigated fifth-grade children's search behavior using an automated library catalog designed for children called the Science Library Catalog. Level of science domain knowledge was found to influence both their success and search behavior. (Author/LRW)