Despite, and perhaps because of its amorphous nature, the term "academic success" is one of the most widely used constructs in educational research and assessment within higher education. This paper conducts an analytic literature review to examine the use and operationalization of the term in multiple academic fields. Dominant…

Describes a study that examined whether increased usage of computer based information systems (CBIS) results in improved end-user satisfaction. The results indicate that both the frequency of CBIS use and the proportion of total time spent using CBIS are positively correlated with end-user satisfaction. The implications for designing measures of…

Describes a study that investigated the relationship between an institution's academic library performance measures and undergraduates' library use and educational outcomes. Discusses results of regression analyses and suggests that the most important implication of this study is the creation of a new model of academic library quality. (Author/LRW)

Describes a study that established a measure and model for use in predicting and explaining electronic mail systems as an example of computer-mediated communication technologies usage and choice. The results indicated that all of the eight hypotheses showed significant correlation between criterion and predictor variates, supported by different…

Proposes and investigates feasibility of using three new variables in addition to simple activity counts in measuring reference services: (1) user questioning regardless of where activity occurs; (2) treating individual user and question as unit of analysis; and (3) examination of questioning in context of other library use. (11 references) (EJS)

Examines data on circulation and in-house use of academic library collections to assess differences according to use, measurement technique, and time period. The discussion examines differences in current periodical use and other kinds of uses, differences between circulation and in-house use, and the reliability of short sampling periods. (13…

Describes a study that measured the benefits of an automated catalog and automated circulation system from the library user's point of view in terms of the value of time saved. Topics discussed include patterns of use, access time, availability of information, search behaviors, and the effectiveness of the measures used. (seven references)…

Describes a study that examined the interrelationships among three dimensions of acceptance for computer mediated communication systems (CMCS). The dimensions examined were use, subjective satisfaction, and perceived benefits. It is concluded that future studies of CMCS's should not assume that usage alone or subjective satisfaction alone are…

This study examined patron survey results and nonlibrary consumer activity in a small community to define convenient public library hours. No correlation between library and commercial enterprise activity was found, although some recommendations on library service were suggested by the data. The questionnaire is appended. (23 references) (MES)

Discussion of library use and user satisfaction focuses on two measures, one based on weighted data and the second based on factor analysis. These measures were studied for their interrelationship and were used to evaluate library services at the National University of Rwanda (Africa). (LRW)

Discussion of the growth of the Internet focuses on the rate of growth based on three measurements of changes in reachable Internet services: (1) the rate at which sites initiate network connectivity; (2) the rate at which sites become directly connected; and (3) the rate at which sites distance themselves, usually for security reasons. (Contains…

This paper reports on a study conducted to determine if staffing changes were necessary at the information desk at the main branch of the Cleveland Heights-University Heights Public Library (Ohio). Questions addressed included: (1) What times are busiest in the library? (2) Should there be changes in staffing the reference desk that could lead to…

This report on a study of the acquisition policies and procedures of the Mesa College Library (Grand Junction, Colorado) begins by discussing the techniques used for data collection, including: (1) measurement of shelflist cards; (2) calculation of average imprint date, accession date, number of circulations, price, and year of latest circulation;…

Describes a study of 13 techniques used to collect data from media centers in 11 schools on the school library media specialist's involvement in instructional consulting; student use of media programs; percentage of students that come to the center. Seven survey forms are reproduced and data collected from participating schools are given. (14…

Reports findings of a Statistics Task Force investigation at New York University's Bobst Library, which reviewed the collection and publication of statistics and data related to library reference and information services and use of resources, and developed a framework for inclusions, definitions, procedures, and policies for data collection and…