This qualitative descriptive study explored how full-time faculty of a California higher education institution described their experience with the Information Technology Services employees' commitment, communications, and quality of customer service when resolving classroom Wi-Fi issues. The study used the model of Total Quality Management (TQM)…

Information Communication Technology (ICT) is ubiquitous in the 21st century, hence both educators and learners need to integrate relevant ICT resources in their teaching and learning practices, to meet stakeholder's expectations and keep abreast with the race of technological advancement. The current research focuses on the analysis of ICT…

The third year clerkship is an exciting yet challenging time for medical students (Cooke, Irby, & O'Brien, 2010). For the first time, students spend significant time in clinical settings (e.g., hospitals) assisting in the daily care of patients. Obtaining just-in-time and at point-of-care information and resources (Author, 2009) is one…

The dynamic development of information and communication technologies, the strengthening of the public demand for digitalization of various spheres of life, orient the Moscow education system towards the active introduction of digital technologies and high-tech educational environment development. The purpose of this article is to analyze the…

This study assessed Information and Communication Technology (ICT) Proficiency of Secondary School Teachers in Auchi Polytechnic Staff School. The study employed a descriptive surveyed design and purposive sampling techniques to select fifty-three (53) respondents for the study. A structured questionnaire was used to collect data. The data…

In April 2008, an interactive information communication technology (ICT) network was established in Mpumalanga, South Africa. the network involved the implementation of SMART board interactive whiteboards (IWBs) and collaboration between a leading school and several disadvantaged schools. the main purpose of the Mpumalanga IWB project was to reach…

This article discusses the research findings from the start-up phase of an innovative information and communication technology (ICT) project focused on ICT integration as a complex process involving many factors such as leadership, school readiness and organisational culture. Known locally as Hermes, the project's core objective was to provide an…

This paper summarises the outcomes of research that recorded and interpreted change in pre-service teachers' pedagogical beliefs when immersed in unique synchronous networked collaboration. The pre-service teachers were involved in the design and implementation of synchronous networked tasks, supported by the theoretical and pragmatic application…

A European online electronic learning network, Cyberspace Learning for Kids, was evaluated through surveys of 596 teachers, 661 parents, and participating children. Teachers identified lack of training and funds to purchase equipment. All groups felt the project taught useful skills in an enjoyable way. A decline in parent-child and teacher-parent…

The evolution of terms, such as computer security, network security, information security, and information assurance, appears to reflect a changing landscape, largely influenced by rapid developments in technology and the maturity of a relatively young profession and an emerging academic discipline. What lies behind the evolution of these terms?…

The author believes that information technologies are powerfully heuristic in addressing one of education's deepest ambitions. Following Engelbart's paradigm, he sees these technologies as augmenting human intellect, not simply because they permit high-speed calculations but also because they externalize our own cognitive processes in a way that…

The five papers in this collection discuss various aspects of the Electronic Learning-Package Factory (ELF) project at the University of Bradford in England. In the first paper, "Adoption of CAL in Higher Education: A Cooperative Approach to Research, Development and Implementation," Philip Barker considers the opportunities for…

Describes efforts in the United Kingdom to integrate information and communication technology (ICT) into schools and the government's aim to have teachers acquire network literacy. Discusses innovation and change in education; results of a study that investigated teachers' attitudes about the impact of ICT; and the need for teacher's professional…

Since its inception in 1997, Cisco's curriculum has entered thousands of high schools across the U.S. and around the world for two reasons: (1) Cisco has a large portion of the computer networking market, and thus has the resources for and interest in developing high school academies; and (2) high school curriculum development teams recognize the…

The purpose of this study was to identify the strategies used by learners in an open-ended hypermedia information system. Four participants were drawn from an introductory technology-for-teachers course incorporating a unit on telecommunications. Participants completed a survey measuring reported knowledge in three domains (metacognitive, system,…