This guide provides California's adult educators and employers with useful cross-cultural communication training techniques. These strategies are intended for application in both adult education and employment contexts to enhance the overall quality of communication between individuals of differing cultural backgrounds. The first two sections…

Intended as a practical introduction to training for British business people whose jobs involve providing training but who are not full-time trainers, this document discusses the principles of effective instruction and the practical implications of such instruction. The introduction: (1) argues that effective instructors are made, not born; and…