Presents the structure of a business communication course that utilizes computers. Describes challenges teachers must face in the areas of computer/software knowledge, keyboarding skills, lab facility, and teaching methods. Emphasizes the benefits of learning to compose and keyboard at the computer, particularly regarding job marketability. (JD)

Responds to teachers who are still unconvinced of the value of word processors or computers in professional writing courses. Describes word processing units offered in a technical writing course and reports results from a questionnaire on the units given to students in the course. Contains a copy of the questionnaires. (EL)