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Tseng, Cheng-Jui; Chen, Tzu-Chia – Contemporary Educational Technology, 2020
In response to the impact of the COVID-19 pandemic in 2020, companies around the world have suspended on-site jobs and adopted remote operations. Education and training in some companies are also being carried out through web-based teaching. In addition to bringing new challenges to traditional education and training, web-based teaching platforms…
Descriptors: COVID-19, Pandemics, Web Based Instruction, Service Occupations