Web 2.0 communication tools have considerable promise for supporting collaborative learning. But there is a need for research examining learners' and teachers' experiences of the newer communication tools, such as wikis, in comparison with well-established tools, such as discussion forums. This paper reports on an initiative where distance…

There is a tremendous amount of pressure on educators to incorporate highly advanced computer-mediated communication (CMC) into the classroom, but the research shows that this is not an easy task. Part of the difficulty learners experience within current network applications is a lack of support from the design of the software for the development…

A case study investigated how the implementation of a "strategy redundancy" device, which consisted of the instructor's use of five teaching strategies and their mirroring in five features of a Webware package developed by the instructor, affected the participants' (graduate-level Internet course with eight teachers/three students) learning…

Support is needed to promote problem-based learning (PBL) and to enhance critical thinking skills in discussion-based Internet forums. By advancing the capabilities of chat room and forum software, problem-based discussions for learning can be supported further in online learning environments. In this paper, the authors report on MALESAbrain, an…