Describes the Whimbey-Lochhead approach to help students develop problem-solving skills, providing instructions for using the approach in instructional programs. Includes a list of 70 tactics or heuristics used (or misused) in problem solving. Other ideas and information from books and articles on problem solving are included. (JN)

Graduate teaching assistants (TAs) are hired to assume some of the teaching duties in large general chemistry programs. They serve as liaisons between students enrolled in the course and the professor in charge. Being assigned to teach immediately on arrival at graduate school may be overwhelming to novice graduate students. When sending them into…

Summarizes research that contrasts the approaches and attitudes of successful and unsuccessful problem solvers. Supplies a categorized list of problem solver characteristics. (RT)