Twelve ideas to produce technical training faster, make it longer lasting, and more cost effective are examined. They include performance improvement analysis, cause analysis, observing actual performance, concentrating more on the stimuli, considering alternatives to training, stating terminal behaviors for training programs, and using feedback…

Describes a method to develop the corporation's written communications system to achieve better sales results and planning. (EK)

The author relates rules of program development to skills development courses, emphasizes the importance of familiarization with the job for which the training is intended, discusses the types of instruction available for program presentation, and discusses some specific uses of audiovisual materials and tests. (AG)

The concept of "synergogy," which combines the benefits of teacher-centered and learner-centered instruction, is discussed. The benefits of synergogy (broad applicability, modest resources, increased learning, and secondary learning) are explained. The principal synergogic designs (team effectiveness, team-member teaching, performance…