Course: Mixed-Method Communication Research Methods. Objective: The purpose of this semester-long activity is to provide students with opportunities to cultivate mixed-method communication research skills through a social justice-informed service-learning format. Completing this course, students will be able to: recognize the unique strengths of…

Among the many difficulties beleaguering the communication research methods instructor is the problem of contextualizing abstract ideas. Comprehension of variable operationalization, the utility of the measures of central tendency, measures of dispersion, and the visual distribution of data sets are difficult, since students have not handled data.…

With our core focus on teaching and scholarship, business communication teacher-scholars are well placed to become leaders in the international Scholarship of Teaching and Learning (SoTL) movement. In this article, SoTL is defined and contextualized, three SoTL research approaches are introduced, and disciplinary research projects are suggested. A…

The subject of research methods is often unknown, foreboding, and unappealing to undergraduate communication majors. Thus, in the research methods course, two ways to overcome such issues and achieve learning are by: (1) making the unfamiliar more familiar and accessible; and (2) placing abstract knowledge in its useful real-world context. Making…

Civic engagement has become an essential learning goal for institutions throughout higher education. Communication scholars employ various pedagogical tools to foster civic engagement. For instance, service learning has been shown to increase political and community engagement in courses such as family communication and public relations. Teachers…

An abundance of academic research has focused on identifying, explicating, operationalizing, and analyzing variables used to understand the dynamics of customer service. Despite this scholarly attention, applied researchers and the popular press have long reported consumers' dissatisfaction with the service received during their customer…

Long before the first day of class, students have preconceived notions about what a communication research methods class will consist of: mathematics, incomprehensible topics, boring content, and overall agony. These notions automatically make a research methods instructors' job quite difficult (Denham, 1997). Not only do they have to explain…

One of the goals for an undergraduate Communication Research Methods class is that students be able to read quantitative communication research from scholarly journals, identify the variables being studied, and understand the methodology employed. This sounds simple enough, but most students come into the class having never even seen a scholarly…

This paper uses Conversation Analysis to investigate the ways in which participants in an online asynchronous postgraduate reading group managed and negotiated their contributions within the discussion. Using the conversation analytic concerns with sequential organisation, adjacency pairs and topicality, this article shows the analytic insights…

For those researchers who are also concerned with the quality of their teaching, this article describes a procedure for incorporating students as part of a research team and illustrates this procedure with a study designed to analyze conflict in interpersonal relationships. (PD)

Discusses assignments in discourse analysis and students' recurring methodological errors. (PD)

Q methodology, a theory-based research technique begun by William Stephenson, permits a scientific approach to the study of subjective ideas, and proves useful in studying intrapersonal communication processes in a variety of contexts. The Q-sort, which incorporates Q methodology into a measure, allows respondents to sort statements (pictures or…

The essays in this volume enunciate the pressing need for a theoretical framework for the study of technical communication. The first part of the volume provides an overview of extensive ways to study technical communication. Subsequent chapters discuss humanistic approaches to technical communication, the history of technical communication,…

One hundred studies on small group communication that were published in speech communication journals from 1969 to 1978 are summarized and critiqued in this paper. The literature is classified into three new lines of research (critical variable, process, and tangential) and three continuing lines of research (leadership, discussion, and pedagogy).…

Investigators wrote proposals for research on the nature and learning of communicative processes in the elementary classroom. Three questions were addressed: (1) What is the nature of communication in the classroom? (2) How do students acquire the rules of classroom discourse? (3) What is the effect of inadequate learning of classroom discourse…