Intended for novice trainers, this primer contains basic information about workshops and the tasks and skills necessary for effective leadership of workshops. Likening the tasks of a workshop leader to those of the classroom teacher, the first chapter deals with the workshop as an educational event and the management of the workshop. The following…

This guide provides California's adult educators and employers with useful cross-cultural communication training techniques. These strategies are intended for application in both adult education and employment contexts to enhance the overall quality of communication between individuals of differing cultural backgrounds. The first two sections…

This book, which is intended for trainers responsible for teaching workplace diversity, brings together the voices of 17 individuals currently engaged in diversity education. The following topics are examined in the book's five parts: identity, preparation, and the experience of being classified as "different"; the nature of diversity…