Most of the Virtual Learning Environment (VLE) design methods focus on producing content for a VLE. However, usability of the VLE is also of great importance. Several potential usability problems have been reported in recent e-learning conferences. These problems could have been avoided by applying usability engineering methods before the VLE was…

An ITS (Intelligent Tutoring System) is a teaching-learning medium that uses artificial intelligence (AI) technology for instruction. Roberts and Park (1983) defines AI as the attempt to get computers to perform tasks that if performed by a human-being, intelligence would be required to perform the task. The design of an ITS comprises two distinct…