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John M. Carroll – International Journal of Designs for Learning, 2014
The early 1980s were disruptive for computing. In many countries, the set of persons who regularly used computing expanded rapidly from a tiny and homogeneous set of data processing professionals to include nearly everyone. The dawn of the "new user" entrained challenges for training and instructional design: the economics of smaller…
Descriptors: Instructional Design, Employees, Computers, Teaching Methods