Developing effective oral business English (OBE) curricula requires clearly understanding student needs. This study evaluated the speaking needs of Chinese English as a Foreign Language (EFL) undergraduates majoring in business English for specific purposes (ESP), aiming to inform the design of a teaching module that bridges the gap between…

The increasingly evolving context in manufacturing and service industries calls for more active learning approaches to easily grasp new business strategies, such as customer-centric operations management. The authors report on case-based courses about a specific customer-centric strategy namely mass customization. The courses echo the Kolb model…

This exploratory qualitative study shares an innovative experience with twenty-three EFL undergraduate students in the Business Administration Program at a private university in Colombia. It aimed at positioning them as problem solvers and connecting their background as sources for EFL learning. We explored how business administration students…

This dissertation describes the process of creating a guidebook that developmental education administrators can use to build their capacity as leaders, learners, and program planners. The guidebook is the product of a qualitative study designed to better understand how community college administrators who have program planning responsibilities for…

This article examines the use of technology-mediated, task-based language teaching (TBLT) in a hybrid environment as an instructional approach in an intermediate-level Spanish course. It (a) evaluates elements of a hybrid course that was developed with computer-assisted language learning (CALL) materials to help learners improve their Spanish,…

In the following paper we shall thoroughly analyze the target learning needs of the learners within an ESP (English for Specific Purposes) context. The main concerns of ESP have always been and remain with the needs analysis, text analysis and preparing learners to communicate effectively in the tasks prescribed by their study or work situation.…

The growing demand for Spanish for Specific Purposes (SSP) courses at universities in the United States in the last two decades (Klee, 2015) has brought to light the need for more theoretically driven research in this field, which can inform pedagogical decisions and materials design. The present study conceptually replicates Serafini and Torres…

This study investigates and fully identifies the challenges of the Iranian e-learning system. The approach was qualitative and the method was research synthesis. The statistical population consisted of studies from 2006 to 2019 in the field of challenges of the e-learning system of Iran collected with specific keywords from the country's…

Plurilingual skills are among the key skills required in international business communication. Employees working in international business operations use multiple languages concurrently, switch between them, and mediate between different languages and cultures. Up until now however, the language teaching accompanying business studies at…

This paper first reviews the developmental history and status quo of Business English Program in China. Then based on the theory of needs analysis, it researches on 226 questionnaires from Business English Program students from Guangdong University of Foreign Studies to investigate the problems encountered and current situation of Business English…

The study surveyed 96 Bruneian primary schools administrators (principals) in using the Information and Communication Technologies (ICT). Out of the five subscales used to assess the ICT usage, only two: curriculum integration and need assessment were found to be significant towards the use of the ICT. The results further indicate that majority of…

This article explores the impact of language policy issues on program development and management at the University of Zurich and ETH Zurich Language Center. Based on the analysis of the language policy approach of the University of Zurich and ETH Zurich, the article reflects both current practices and policy elements with the help of the…

This proceedings volume of InCoTEPD 2018 covers many ideas for handling a wide variety of challenging issues in the field of education. The outstanding ideas dealing with these issues result in innovation of the system. There are many innovation strategies resulting from recent research that are discussed in this book. These strategies will become…

Programs for adults learning English vary widely in size and scope. Some are large, multilevel programs, such as the Arlington Education and Employment Program (REEP) in Virginia, which has more than 45 staff members, over 100 volunteers, and an array of student services for the 7,500 learners served annually at the program's 7 locations. Others…

Intended to help academic librarians with practical information useful in the development of their own programs, these 12 checklists cover appropriate segments of the academic library instruction program: (1) elements of a model library instruction program; (2) assessing student needs; (3) assessing classroom instructor interest in bibliographic…