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Direct linkJames, Katie; Paino, Maria – Feminist Teacher: A Journal of the Practices, Theories, and Scholarship of Feminist Teaching, 2015
Emotional labor refers to the process by which workers manage their emotions to align with organizational rules (Hochschild, 2012). In the classroom, the discussion of emotional labor was found to be a contentious issue, with students debating the validity of the concept and/or not understanding its relationship to status. The purpose of this…
Descriptors: Emotional Response, Self Control, Employees, Teaching Methods
