This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It contains the participant workbook, trainer manual, and activity worksheets for a module on collecting and using customer…

Research on adult basic skills in the United Kingdom and elsewhere in the English-speaking world was reviewed. The review focused on the following aspects of adult basic skills education: the scale of need and impact of poor basic skills; learner characteristics; motivation, attendance, dropping out, and progression; provision and programs; tutors…

This document is a handbook for adult education professionals to follow when beginning or expanding learning programs to meet the needs of stakeholders at a particular workplace. The handbook presents a seven-step model that is based on the findings of several research and demonstration programs. Each of the handbook's seven chapters details one…

The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…