This qualitative case study was designed to explore how student services leaders adapted their leadership behaviors and practices in response to moving to the virtual working environment during the COVID-19 pandemic. The case study site was a midsized university in southwestern Ontario. The data collected for the study came from three sources:…

This paper aims to describe, discuss and reflect the use of PLGs (professional learning groups) in higher education as a practice for enhancing student learning and team building. It will use theories supporting group-learning processes, explore optimal social contexts that enhance team collaboration, and reflect on the practice of PLG. The…

One of the most visible and widespread of the current educational reforms is the attempt to decentralize authority to schools and to involve teachers and others in shared decision making. Often occurring together as site-based shared decision making (SBDM), this reform is turning out to be more difficult to implement than once thought. Few noted…