Granted, it might be a bit of a stretch to find comparable attributes between an ice hockey team and facilities management organizations. However, if you are open-minded to the possibility and begin to analyze each of these entities, you will find there are some distinct similarities. Ice hockey is a fast-paced and ever-changing game, much like a…

This digest discusses the role of continuous quality improvement (CQI) in college classroom effectiveness efforts, particularly specific institutions where sustained CQI programs have affected college classroom practice, these projects' common features, and lingering doubts about CQI. It discusses the general principles and philosophy of CQI and…

A study examined the problems encountered when organizations adopt management strategies based on teamwork and total quality management (TQM) and the effectiveness of training in avoiding such problems. Survey instruments were mailed to 85 individuals involved in implementing work teams at 85 companies in 4 Missouri cities; 23 responses (27.1%…

This report presents seven case studies and discusses the role of continuous quality improvement (CQI) in college classroom effectiveness efforts, particularly specific institutions where sustained CQI programs have affected college classroom practice, their common features, and lingering doubts about CQI. An introduction discusses general…