Purpose/Objectives: This study investigated the use of electronic and paper-based point-of-service (POS) systems in school nutrition programs (SNPs), including associated challenges and the desired skills and existing training practices for personnel handling such systems. Methods: A questionnaire was developed based on interviews with 25 SNP…

The Information Technology (IT) help desk positions serve as the gateway between the IT department and users. Although IT is one of the most employable job categories, and crucial for business, staffing these positions with properly trained and certified IT personnel and retaining them is a major challenge for IT help desk managers. What are the…

Hybrid learning programs may offer the most benefits for secondary schools to help prepare students for the online learning requirements of higher education and the workforce. Parental support will be necessary for academic success of high school students in a hybrid learning program, though. The purpose of this sequential mixed methods study was…

The Philadelphia Education Research Consortium--or PERC--was launched in August 2014 as an innovative partnership designed to provide research and analyses on some of the city's most pressing education issues. This partnership was forged among the School District of Philadelphia, Philadelphia's charter school sector, and Research for Action (RFA).…

The creation of an instant messaging (IM) service is described. The challenges encountered in developing, launching, and maintaining the project are examined and include technical support, archiving, balancing different formats, privacy, assessment, training, and the effectiveness of the IM channel. The process of choosing an aggregator and a…

Many state technology standards, goals, and objectives affirm technology will improve student progress. Regardless of the claim, the statement that "teachers are good or bad, not because they are made of meat and bones or electronic circuits, but because they apply correctly or incorrectly teaching methods that are or are not relevant to the…

Lafayette College is an undergraduate, private liberal arts and engineering school in Easton, Pennsylvania. In 2005, Lafayette rededicated its newly renovated library, complete with shared library/instructional technology facilities and a media studio. As originally envisioned, instructional technology (ITech) would have its own separate service…

This mixed methods study focused on the perceptions of faculty currently instructing online. The sample was taken from the tri-state area of Pennsylvania, Ohio, and West Virginia, and consisted of a random selection of instructors teaching at least one online course in the fall of 2008. Of the 300 people surveyed via a web-based survey tool, 111…

Central IT organizations under stress often cannot offer a high level of service to groups with above-average support needs. An example of such a group would be a well-funded, research-oriented computer science department. Several factors contribute to the increased demand on IT organizations. Given the availability of relatively…

Researchers espouse that youth are learning differently than any other generation. Many researchers believe that because youth are leading the way with technology, their technology practices impact the way that they connect with the world around them. As a result, educators examine how to successfully engage youth in learning by understanding how…

This article describes the implementation of a state-funded grant, the challenges that emerged, and the lessons learned. This yearlong grant, Technology[superscript 3], provided the resources for university faculty, teacher candidates, and cooperating teachers to integrate technology. Findings from the grant did not indicate significant changes in…