Analyzes postings from a database users' help bulletin board. Finds that technical instructions should concentrate on likely errors that users may commit and how they can overcome and learn from them; provide may procedural options at once; give minimal conceptual and much procedural information; and integrate troubleshooting with task procedures.…

Analyzes three examples of research in technical communication to illustrate the distinctions among modernism, antimodernism, and postmodernism. Suggests that antimodern rejections of the scientific enterprise within composition studies and technical communication are valuable in a culture in which science seems to have unlimited authority. (RS)

Argues that, as the category of "technical products" has expanded and the public's enthusiasm for such products has lessened, marketing writers have begun to reconsider their approaches to technology in ads. Studies two technical ads in detail, and compares the ways in which they portray technology. (SR)

Examines technical books for women of the English renaissance as a microcosm for studying connections among the emergence of technical writing as a genre, the rise of literacy, expansion of knowledge and technology, and replacement of orality by textuality as a result of increasing knowledge. (SR)

Examines audience-centered writing strategies in two early sewing machine manuals. Considers the difference between non-sexist and gender-neutral writing. Concludes that avoiding sexism in technical writing may sometimes be impossible. (PA)

Examines the history of science from the perspective of metaphor. Suggests that there are few differences between the literal and the metaphorical in scientific discourse. States that the central role of metaphors in science seems to ensure that science is open-ended, suggesting that conceptions of reality will be open to change and…

Discusses the typical form and content of 40 theoretical scientific papers chosen from the most-cited papers in the "Science Citation Index." Demonstrates that the form of these papers is similar to that of experimental and methods papers but that the content differs substantially. (HB)

Quantifies specific elements of technical writing style in five award winning technical manuals where combined averages for the style elements are calculated. Compares these results to common criteria of good technical writing. Claims that wide variations among these manuals show that defining "good" technical writing is difficult. (HB)

Proposes that the value of formal writing conventions has diminished. Notes that, although formal conventions are important, the findings are hard to generalize. Uses content analysis to prove formal conventions are valuable and are often justified on rhetorical grounds, suggesting the dichotomy between formalist and rhetorical axiologies is…

Describes the structural and content characteristics of actual employment rejection letters (sent following job screening interviews) and analyzes their impact on applicants' feelings about themselves and about the letters. Concludes that few of the letter characteristics affected applicants' feelings about themselves, but that a number were…

Examines General Beauregard's inability to communicate in his report of the First Battle of Bull Run. Suggests that Beauregard's success on the battlefield came from the initiative of his junior officers. Concludes that Beauregard failed to consider political ramifications of certain statements in his report, offending President Davis and leading…

A content analysis was conducted of 17 technical writing textbooks published between 1911 and 1938 and of 3 texts published recently to determine if the early texts differ from the more recent ones in the way they define the purposes of technical writing and in their treatment of style and audience. Results showed that both sets of texts define…

A study examined a set of 78 journal articles identified as influential in technical communication (published between 1988 and 1992) and a preliminary list of 63 articles frequently cited between 1993 and 1997. The texts were organized into six topical groups: profession, rhetoric and composition, document design, social construction and…

Describes and evaluates seven organizational/motivational academic research guides, and points out their value to the dissertation writer. States doctoral students frequently rely on major professors and fellow students in learning how to plan, execute, and document their work. Recommends incorporating these guides into dissertation strategies.…

Presents a year-long study of the duties, skills, and knowledge required of business- and technical-communication professionals in Boston, Massachusetts. Focuses on six categories of practice: technical communication, publishing, public relations, marketing, development, and training. Suggests that in the next decade communication practitioners…