Suggests that technical writing is the most challenging profession in the world and sometimes the most boring. List 35 things that the field knows about technical communication (on such topics as audience, editing, writing style, graphics, and training). Suggests that there may be nothing left to invent in the field of technical communication. (RS)

Examines the controversy surrounding a 1983 government research report that found that male commanding officers in the United States Navy customarily wrote differently in fitness reports about women than in fitness reports about men. Critiques the writing of several groups, including male and female commanding officers, male newspaper editors, and…

While many educational institutions pay lip service to quality, often the very documents they produce, such as training handbooks and reference manuals, are not themselves of high quality. Quality documentation helps employees find what they are looking for, know when and where to ask for help, and become more independent. At Central Piedmont…

This thesis charts the development of a reference guide to searchable fields in the ERIC online database including identifying a target audience, planning and preparation of drafts, testing drafts with experienced online searchers and students, incorporating suggestions, and preparing and distributing the final version of the guide. The thesis…