Examines construction and use of documentation to create and disseminate order in activity systems of several engineering organizations. Finds that participants used documentation to protect themselves and to describe future actions for others to take. Suggests that creating effective documentation was difficult when writer and reader were from…

Describes a pedagogical approach to teaching composition, based on research indicating that inexperienced writers have undeveloped composing processes. Presents a sample lesson for describing an item that gives technical writing students knowledge of how they write and introduces them to strategies for mastering the composing process. (HTH)