A project sought to produce adequate data on high technology training needs in New Jersey's Middlesex County College's service area. Of 168 individuals at high technology companies who were sent surveys, 52 returned usable surveys. Respondents supplied information on the impact of high technology on the company over the next five years, the…

This document reports on an analysis conducted to find out how white-collar workers have been affected by the latest developments in computerization and how current changes influence work organization, personnel training, and skills. The document consists of an introduction, seven chapters, and an 18-page bibliography. The first chapter examines…

Unions and employers currently operate in an environment that does not support investment in skill development. However, competitiveness demands that both work and the way workers are educated and trained be radically restructured. In high-performance workplaces, participatory labor-management approaches to job-linked basic skills development are…

Discusses the new automated office and its six major technologies (data processing, word processing, graphics, image, voice, and networking), the information processing cycle (input, processing, output, distribution/communication, and storage and retrieval), ergonomics, and ways to expand office education classes (versus class instruction). (CT)

A study was conducted to determine the impact technology would have on the developing scenario of a competitive market for the training and retraining of both the unemployed and employed. The objective was to identify the perceptions of employees concerning technology and the effectiveness and efficiency of office technology training. The study…

This paper was designed to assist educators and employers as they plan curricula in language and communication skills for students and employees entering, or experiencing a transition to, automated work settings. The strategies presented in this paper may be adaptable to secondary school business skills and basic English courses, pre-employment…

Each group in our population will be affected by automation and other forms of technological advancement. This book seeks to identify the needs of these various groups, and to present ways in which educators can best meet them. The author corrects certain prevalent misconceptions concerning manpower utilization and automation. Based on the…

As part of a study on the impact of automation on training, extensive interviews were conducted at two of Fiat's plants, Termoli and Casino, Italy. Termoli, a plant built in the mid-1980s with automation in mind, production of engines and gear boxes was very much integrated by automation devices. Casino produced some individual components but was…

Based on 17 case studies in European Community countries and a literature review, this research project derives several findings--some of them contradictory--about the evolution of qualifications related to office technology. The population studied was office technology users below the executive level. The project found that the impact of the new…

As labor-saving, efficiency-increasing electronic technology is introduced into offices, jobs held by women will change. Although some jobs may be lost, most job loss will be absorbed by attrition and reduction of waste. Fewer new openings may occur in office jobs, however, especially in a recessionary economy. On the other hand, the jobs that are…

TO COUNTERACT BUREAUCRATIC STAGNATION, ENCOURAGE SELF-DEVELOPMENT, AND USE WORKERS EFFECTIVELY, SINCE 1957 THE CIVIL SERVICE COMMISSION HAS EMPHASIZED CONTINUING EDUCATION. CASE STUDIES OF THE INSTRUMENT TECHNICIAN TRAINING PROGRAM AT ALAMEDA NAVAL AIR STATION AND MCCLELLAN AIR FORCE BASE AND THE INTERNAL REVENUE SERVICE AUTOMATED DATA PROCESSING…

Transformations in the French metalworking industries have given rise to numerous studies on employment and job content in metallurgy over the past decade. One study related technical transformations to changes in the skills content of certain categories of workers. Although automation results in the elimination of certain know-how belonging to an…

Offices are places in which information is generated and processed. According to the classic theories of labor organization, human activities can be roughly divided into two main families: manual and intellectual. Each family can be broken down into three basic stages: planning, performance, and supervision. The families and basic stages can be…

The effects of instructional technology on learning are determined by the extent to which hardware and software amplify the basic capabilities of an instructor. Experience indicates that rational considerations such as cost-effectiveness are not usually the primary factors in making decisions about use of technology in training. Most large…

A model of technological training has two dimensions: level of cultural stability and employee's level of cognitive ability. Each dimension has two variables. The variables of cultural stability are (1) technological adoption and organizational adaptation and (2) structure of work and work processes. For cognitive ability, the variables are…