A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…

This article argues that while small colleges appear to be poorly positioned to be technology leaders, they have opportunities to distinguish themselves through focused applications of information technology resources in support of their missions. Costs, risks, and benefits of taking a leadership role in technology are discussed. (Author/MSE)

In response to a need to develop services for poorly-served or unserved potential clients and to provide staff development, Pepperdine University (California) created a program of specialized service provision, using individual staff contacts to provide regular communication and planning assistance to clients. Program design, staff training, and…

As economic realities drive colleges and universities to reassess financial strategies for managing information technology investments, many will have to develop a new game plan, requiring: collaboration among academic, financial, and technical leaders; rejuvenation of the collective conventional wisdom; shift to life-cycle budgeting; emphasis on…

Issues identified as important to the future of information resources management and use in higher education include information policy in a networked environment, distributed computing, integrating information resources and college planning, benchmarking information technology, integrated digital libraries, technology integration in teaching,…

Current and developing issues in college and university computing are delineated, including next generation networks, achieving widespread integration of technology into teaching and learning, meeting high demand, the virtual university, information policy in a networked environment, replacement of administrative systems, information resources…

The University of Pennsylvania's Wharton School introduced a "distributed" organization for managing computing support services. The hybrid structure combined elements of centralized computing and departmental computing by placing computing personnel in the departments, under central management. The program covers a wide range of support…

The forseeable contributions of advanced technology, especially the campus "omniphone," to the functions of college admissions and registration are outlined, and the need for staff development in the areas of media use, computer literacy, information presentation, and enrollment management is discussed briefly. (MSE)

To provide better access to information, the University of Arizona information technology center has designed a data warehouse accessible from the desktop computer. A team approach has proved successful in introducing and demonstrating a prototype to the campus community. (Author/MSE)

Options for using computers in managing higher education institutions and technological questions are considered in a collection of nine essays developed by the authors for this monograph. An introduction considers historical developments and provides an overview of computing modes and languages. After considering some of the economic and…