Higher education IT governance, risk, and compliance (GRC) programs are in the development stage. Few institutions have all three programs in place, and many institutions are unclear where they should start when instituting or maturing their IT GRC programs. In addition, they are often uncertain as to whether GRC programs should be developed in…

With the era of control ending for campus IT organizations, leaders need to learn to use some known management approaches and methods in radically different ways. In this article, the author begins with some examples of how technology change, organizational change, and contextual change are eroding centralized control over campus information…

In response to concerns about the cost of keeping up with individual desktop computing technology, several new solutions have emerged. Referred to as "thin clients," or network-centric computers, they include two types of desktop device: the network computer and the Windows terminal. Purchase cost, life span, support costs, and overall total cost…

The ways in which advancing technology will affect college and university public relations and the mass media in the next century are examined, and a survey of 60 campus public relations specialists and 40 journalists concerning predicted changes is reported. Implications for campus communications with the media are also discussed. (MSE)

College presidents respond to an article by Richard Nolan challenging college and university presidents and chancellors to transform their campuses for survival and competitive advantage in the information age. Respondents include Richard D. Breslin, David M. Clarke, Joseph Cronin, Thomas Ehrlich, Donald N. Langenberg, Harold McAninch, and Donald…

The most critical challenge for higher education institutions in the near future will be to develop capacity for change, remove constraints to rapid response, remove unnecessary processes and administrative structures, question existing premises and arrangements, and challenge, excite, and empower all members of the academic community. (MSE)

A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…

The tremendous impact of technological change on human workers, coupled with declining resources in many college and university information technology programs, can create an emotionally and physically harmful environment for employees. They can also present an important opportunity for positively changing cognitive behavior and increasing…

Guidelines are offered for colleges to use in making decisions about self-operation or contracting of campus services. Six primary factors and 10 phases in the decision process are outlined. A matrix incorporating those factors and phases, and specifically designed for decision-making concerning campus computing services is also presented. (MSE)

A discussion of current uses of technology in campus activities programming looks at what is meant by "new technology"; the range of uses of technology in this field; the role and impact of the interactive aspects of information technology; how technology affects how professionals educate, advise, and train students; and dealing with students who…

Electronic methods of transacting and managing business represent the future of college and university services. With proper planning, an all-campus card program offers many benefits and full cost recovery. The extensive Duke University (North Carolina) smart-card program illustrates the flexibility, utility, and cost-effectiveness of the concept.…

Examines the relevance of reengineering for organizational development in a technology-enabled marketplace. Emphasizes the need for shorter timeframes to implement change and discusses reasons for reengineering failure, as well as ways to make executive sponsorship more secure. (AEF)

Three high-technology approaches are suggested to make college and university development efforts more efficient: (1) use of automated systems for phonathons; (2) use of local area networks to speed access to databases; and (3) exchange of information on electronic bulletin boards. (MSE)

Florida State University has implemented a financial aid delivery system that uses electronic fund transfer and an administrative voice message system to automatically notify the student of all financial aid transfers and provide detailed information on transactions. The system has streamlined the delivery process, and user response has been…

While college libraries embrace new technologies to provide access to a broader range of information, they must also cope with high costs, both financial and legal. In the print medium, access and distribution are governed by copyright laws; in the electronic media, they are dependent on the technology available to the library and on terms of…