New information technology is viewed as analogous to a railway network that serves many, in diverse areas, and leads users to new frontiers. It is suggested that higher education can contribute to this system by developing useful new applications, providing guidelines for appropriate "passenger" behavior, and enhancing quality. (MSE)

Seeking alternative revenue sources, the University of Hartford (Connecticut) established a fee-based electronic information service for off-campus clients. After two years of pilot projects, market research, product identification and redesign, diverse marketing strategies, and financial investment, the service was not yielding anticipated…

Describes an initiative at Duke University (North Carolina) to develop a recognition and rewards strategy to improve the institution's ability to recruit and retain information technology staff. Details the design phase of the six job bands, guiding principles, development of a budget-neutral recognition strategy, system design, the implementation…

The University of Virginia's Computing Survival Skills program, begun in 1997, addresses the ongoing technology training needs of departmental staff. An overview is provided of the program's first year, including background, content, materials, certification, benefits, results, success, and future plans. Tips for designing a training program are…

A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…

Research libraries are taking on a range of new roles in the digital age as they become more deeply engaged in the creation and dissemination of knowledge. While some of these roles are extensions of traditional library activity, others are large new. This book explores some of these emerging functions, and includes several examples of how more…

Ways in which college alumni officers are using emerging technology to enhance regional programming and distance communication are described, including World Wide Web sites, electronic mail, and satellite and video technologies. Suggestions are made for getting started: defining goals, doing research, offering inexpensive connections, and…

For liberal arts colleges, an alternative method of planning for information technology is to seek nontechnology priorities for which information technology can be justified. Drew University (New Jersey) and Hartwick College (New York) have used this opportunistic approach successfully, in different ways. (MSE)

University of Nebraska, Omaha, projects reflecting active partnership with the community include the Metropolitan Omaha Educational Consortium, which links public school personnel with university faculty to address issues of common concern, and the College of Information Science and Technology, created to operate in close cooperation with…

The potential of CD-ROM and floppy disks in college student recruitment is explored. Benefits, research strategies, selection of format, creation of content, production values, and details of delivery are discussed. It is argued that carefully planned and effectively produced CD-ROMS and floppy disks can supplement computer network capabilities as…

In a six-month period, the University of Alberta (Canada) campus computing services department formulated a strategic plan, and downsized and reorganized to meet financial constraints and respond to changing technology, especially distributed computing. The new department is organized to react more effectively to trends in technology and user…

Describes one educational television initiative, the Countrywide Classroom Project in India that has created a niche audience of youth and adults in cities, small towns and remote areas devoid of adequate educational facilities. Discusses the Project's infrastructure, production, transmission, limitations and future directions. (AEF)

This document is the Interim Report on future directions for Federal support of research and development in high performance computing, communications, information technology, and the Next Generation Internet. This report provides a more detailed explanation of the findings and recommendations summarized by the President's Information Technology…

Recently the University of Wisconsin-Madison merged three existing but disparate technology-related units into a single division reporting to a chief information officer. The new division faced many challenges, beginning with the need to restructure the old units into a cohesive new organization. The restructuring process, based on structural…

Reference service technology has passed its first stage of insuring more accurate, rapid delivery of information. The second revolution underway will improve on both acquisition and retrieval of data. New technologies must fit into traditional reference service goals. The human should be given first priority. (Contains 46 references.) (Author/AEF)