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Rossi, Robert J. – Performance and Instruction, 1986
Argues that research and development (R&D) methods should be utilized to develop new technologies for training and retailing and describes useful research tools--critical incident methodology, task analysis, performance recording. Discussion covers R&D applications to interactive systems development in the areas of product need, customer…
Descriptors: Critical Incidents Method, Industrial Training, Research and Development, Research Methodology
Peer reviewedKinsella, Janet; Bryant, Philip – Library Trends, 1987
Reviews recent and current research and development projects in the United Kingdom dealing with online information systems. Main areas of research (systems design, impact on user behavior and organizational structure, ergonomics and bibliographic factors) and research techniques (features analysis, transaction log analysis, surveys and comparative…
Descriptors: Academic Libraries, Comparative Analysis, Databases, Evaluation Methods
