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Kim, Ann Y.; Thacker, Ian – E-Learning and Digital Media, 2020
We examined asynchronous online discussion boards, specifically those that are unmediated by teacher figures, to identify characteristics of these spaces that support or constrain students as they seek help in mathematics. We analyzed 86 questions and 114 associated responses posted to two Khan Academy discussion boards centered around two related…
Descriptors: Asynchronous Communication, Computer Mediated Communication, Mathematics Instruction, Help Seeking
Rockinson-Szapkiw, Amanda J. – E-Learning and Digital Media, 2012
As higher education institutions enter the intense competition of the rapidly growing global marketplace of online education, the leaders within these institutions are challenged to identify factors critical for developing and for maintaining effective online courses. Computer-mediated communication (CMC) systems are considered critical to…
Descriptors: Computer Mediated Communication, Online Courses, Performance Factors, Performance Technology