Online courses provide flexibility and convenience for students and have become very popular in recent years. With the advance of technology and change of habits for the uses of traditional communication tools among students, there is a need for educators to explore effective ways to communicate with students that fit their social-media life…

Higher education is undergoing great changes that require universities to adapt quickly, and making these changes can be difficult. One discipline that can aid in executing change is project management, which has developed a set of clear processes and strategies for completing initiatives quickly and effectively. Several authors have identified…

As states have begun to fully implement reverse transfer policies, their reported student-level outcomes data varies widely. Given the infancy of most reverse transfer policy, it is premature to pinpoint any single state action that has served to accelerate or hinder successful degree conferrals. However, taking a deeper look at exemplar state…

Text messaging has gained widespread popularity in higher education as a communication tool and as a means of engaging students in the learning process. In this study we report on the use of text messaging in a large, year-one introductory chemistry module where students were encouraged to send questions and queries to a dedicated text number both…

The University of Phoenix is a large, private, four-year university with a commitment to providing timely and efficient student services. With continued growth and process improvement opportunities utilizing technology, the institution had an opportunity to automate and streamline grade processing. This article focuses on the Faculty Web Grade…