In online and blended learning environments, students may experience learning barriers that are more pronounced than in the traditional classroom. When designing online instruction, teachers can use digital tools along with instructional strategies to reduce those barriers. Digital tools have various instructional and assistive features, which can…

Supporting student academic success has been one of the major goals for higher education. However, low teacher-to-student ratio makes it difficult for students to receive sufficient and personalized support that they might want to. The advancement of artificial intelligence (AI) and conversational agents, such as chatbots, has provided…

Accessibility is a hot topic in online education these days. Despite the increased focus on accessibility, most discussions of creating "accessible" online courses and elearning simply focus on adding alternative text to images and captions to video. In this article, we argue that online educators and workplace learning professionals…