Libraries often lack the in-house information technology (IT) expertise required to (1) implement mobile applications and related technologies (MAT); (2) attain maximum return on investment including patron satisfaction for using MAT; and (3) reduce reliance on expensive IT consultants. Based on secondary analysis of the experiences and advice…

As emerging information technologies have driven demand for new library communication channels, there has been increased interest in the use of mobile tools to promote interaction, expand outreach, market programs, and enhance the library experience. Libraries today are at widely different levels of mobile engagement, a gap poised to grow as…

The author, a digital access architect in the information systems department of the Orange County Library System in Florida, was given the challenge of creating a library mobile app around the 2009 holiday season. At that time, Sheri Chambers, digital content manager in the information systems department, and Debbie Moss, assistant director of the…

It's been well documented in a number of articles regarding the contemporary library patron that with the rise in mobile computing and smart phone technology, patrons are looking for fast and easy service from whichever technological avenue they are using to access library services. Libraries are responding with increasing numbers of online…

For many people, the word "twitter" brings to mind birds rather than humans. But information professionals know that Twitter (www.twitter.com) is a fast-growing, free messaging service for people, and it's one that libraries (and librarians) can make good use of--without spending much time or effort. This article discusses the many potential uses…

Since the turn of the century, one of the hottest topics in the IT world has been the coming mobile revolution. While there's been some arguing over the details, the fundamental tenet of the mobile revolution is that lots and lots of people will start accessing web content from handheld portable devices instead of using a traditional laptop or…

This paper investigates differences in how male and female students perceived a short message service (SMS) library catalog search service when adopting it. Based on a sample of 90 students, the results suggest that there are significant differences in perceived usefulness and intention to use but no significant differences in self-efficacy and…

This report includes examples of how Universal Service Fund support is used by beneficiaries across the country. Included in this version are approximately 140 success stories of how the Universal Service Fund is helping to improve connectivity in the United States. This report is updated quarterly, as Universal Service Administrative Company…

Some people learn better through viewing and listening, and some people simply do not like to read. In this society, there seems to be a move away from text, or, at least text as people have defined in the past. Moreover, mobile devices such as laptops, PDAs, and cell phones make video and audio incredibly easy to imbibe. So how do libraries…

This report shows how Universal Service Fund support for schools and libraries is used by school districts and libraries around the country. Highlighted are approximately 190 success stories of program participants that have come to rely on the USF to expand educational opportunities for students through better use of telecommunications technology…

Examines the globalization of information and its implications for locally implemented online library systems. Global factors include worldwide telecommunications networks and the need for standards, and local factors include the importance of databases, multilingual requirements in libraries, and regional networking capabilities. Discusses how…

This study enumerates statutes of the 98th Congress treating information-related concerns. Limited to public laws of a substantive nature, the topical overview of areas of congressional concern is divided into nine sections: (1) Federal Information Resources Management; (2) International Communications and Information Policy; (3)…

Discusses the National Information Infrastructure and outlines proposed legislation and administrative initiatives that suggest a radical restructuring of existing support mechanisms for libraries. The need for an information and telecommunications policy is addressed; the telecommunications industry is described; and access to federal government…

Universal service discounts for libraries and schools were promised by the passage of the Telecommunications Act of 1996, but actually obtaining the discounts may prove difficult. This article examines obstacles to library qualification: eligibility requirements, Federal Communications Commission (FCC) rulings, the application process, and…

Defines and discusses responsibilities of CD-ROM librarians, including external CD-ROM librarians located in academic computer centers, CD-ROM information technology department librarians, and electronic information librarians. Addresses reasons for the creation of these positions and examines current and future roles of these CD-ROM librarians in…