Publication Date
| In 2026 | 0 |
| Since 2025 | 0 |
| Since 2022 (last 5 years) | 1 |
| Since 2017 (last 10 years) | 2 |
| Since 2007 (last 20 years) | 2 |
Descriptor
| Computer Networks | 3 |
| Technical Support | 3 |
| Telecommunications | 3 |
| Foreign Countries | 2 |
| Access to Computers | 1 |
| Best Practices | 1 |
| COVID-19 | 1 |
| Community Support | 1 |
| Computer Software | 1 |
| Computer Uses in Education | 1 |
| Computers | 1 |
| More ▼ | |
Publication Type
| Dissertations/Theses -… | 1 |
| Information Analyses | 1 |
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
Education Level
| Elementary Education | 1 |
| Elementary Secondary Education | 1 |
| Grade 1 | 1 |
| Grade 10 | 1 |
| Grade 11 | 1 |
| Grade 12 | 1 |
| Grade 2 | 1 |
| Grade 3 | 1 |
| Grade 4 | 1 |
| Grade 5 | 1 |
| Grade 6 | 1 |
| More ▼ | |
Audience
Location
| California | 1 |
| Canada | 1 |
| France | 1 |
| Spain | 1 |
| Switzerland | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Direct linkJorge J. Mendieta – ProQuest LLC, 2021
This qualitative descriptive study explored how full-time faculty of a California higher education institution described their experience with the Information Technology Services employees' commitment, communications, and quality of customer service when resolving classroom Wi-Fi issues. The study used the model of Total Quality Management (TQM)…
Descriptors: Information Technology, Higher Education, Technical Support, Teacher Attitudes
Peer reviewedLivia Tomás; Ophélie Bidet – International Journal of Social Research Methodology, 2024
Qualitative research has been strongly affected by the COVID-19 pandemic, highlighting the possibilities that Voice over Internet Protocol (VoIP) technologies such as Skype, WhatsApp, and Zoom offer to qualitative scholars. Based on the experience of using such technologies to collect qualitative data for our PhD studies, we present how we dealt…
Descriptors: Telecommunications, Qualitative Research, Interviews, Interpersonal Relationship
Download full textAlberta Education, 2006
This literature review is intended to provide practical information; lessons learned and promising practices which have been drawn from recent Kindergarten to Grade 12 (K-12) one-to-one mobile computing research reports and related articles. The information is presented in the form of answers to the following questions: (1) How is one-to-one…
Descriptors: Technical Support, Long Range Planning, Holistic Approach, Computer Software
